Business Customer Satisfaction Business Development - new areas, products, services Ability to face competition Efficient processes required to push the company to top gear IT Present Software does not meet business needs Legacy systems difficult to maintain Obsolete hardware/software difficult to maintain Problems Taken Care of Availability check at the time of Accepting Sales order On-line Material Status & Shortages Productivity Enhancements Material Planning Customer Service Cash Management Inventory Quality Subsystems of ERP Store and purchase Raw Materials Payroll and HRD Production Planning and scheduling Financial Accounting Sales and dispatch Export process Marketing Customer Relationship Inter office communication Event Tracking Inter office data synchronization Engineering & Maintenance Authorization and Security User / Password level authentication User wise activity permission Tracking of changes made by users Facility of authorization/approval of transaction Restriction in modifying the transaction after approval is done Management Information Online follow ups and status information for various activities Consumption mismatch Budgeting and control |